Legal

Digital Delivery Policy

Effective date: August 15, 2026

1. Nothing is shipped

MindQot sells a digital service only. There is no physical product, no packaging, and no shipment of any kind. No shipping address is collected and no shipping or handling charge is ever applied.

2. What is delivered

A MindQot Founding Member purchase delivers twelve (12) months of MindQot Premium — the paid tier of the MindQot mobile application for iOS and Android.

3. When it is delivered

Confirmation of your purchase is emailed to the address you purchased with, normally within a few minutes of the payment clearing.

MindQot has not launched yet, so Founding Member is a pre-purchase. Premium access itself begins on the launch date published on this website, or on your purchase date if you buy after launch. The exact start and end dates for your purchase are shown before you pay and repeated in your confirmation email.

4. How to access what you bought

When MindQot launches, install the app from the Apple App Store or Google Play and sign in using the same email address you purchased with. Premium activates on that account automatically. There is no code to enter and nothing to redeem.

Your Founding Member purchase can be activated on one MindQot account. It is tied to the email address used at purchase, so keep your confirmation email.

5. Price, tax and your receipt

Founding Member purchases on this website are sold by Paddle.com Market Ltd ("Paddle"), our authorised reseller and the merchant of record. The price shown on this site is exclusive of tax. Paddle calculates and collects any applicable sales tax, VAT or GST at checkout based on your location, so the total shown on Paddle's checkout page is the amount you will be charged. Paddle issues your receipt and any tax documentation.

6. What you need

A device running a currently supported version of iOS or Android, an internet connection, and an email address you can receive mail at. MindQot is not available as a desktop or web application.

7. If something does not arrive

If your confirmation email has not arrived within an hour, check your spam or promotions folder first, then email mindqot.support@gmail.com from the address you purchased with and we will resend it.

If Premium does not activate after you sign in at launch, email us from the same address and we will activate it manually. You will not be asked to pay again.

8. Contact

Questions about delivery? Contact us at mindqot.support@gmail.com. See also our Refund & Cancellation Policy, Terms of Service, and Privacy Policy.